Overview
This website is operated by Pharmaholic. Throughout the site, the terms “we”, “us” and “our” refer to Pharmaholic. Pharmaholic offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms & Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or products which are added to the current store shall also be subject to the Terms & Conditions. You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Pharmaholic Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.
Online Store Terms
- -By agreeing to these Terms & Conditions, you represent that you are at least 18 year old.
- -You may not use our products for any illegal or unauthorized purpose.
- -You must not transmit any worms or viruses or any code of a destructive nature.
- -A breach or violation of any of the Terms will result in an immediate termination of your Services.
Shipping
Pharmaholic will deliver your merchandise to your doorsteps. Orders will be deemed to have been placed when an email confirmation has been received from pharmaholic to the client. Any order once confirmed is not cancellable.
The product(s) will be delivered :
- Within 24 hours inside Beirut (Delay may occur due to unavailability of some items)
- 3-4 working days outside Beirut (Delay may occur due to unavailability of some items)
- Five to seven working days for worldwide delivery, excluding time needed for clearance that depends on customs agency of each country.
Shipping cost will be shown during your purchase depending on your delivery address and merchandise.
Products
All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
Refund
Pharmaholic.com does Not accept refund, return or exchange. However, if you exceptionally have valid reasons please contact us so that we evaluate your refund eligibility on a case by case basis. Special fees may apply.
Pricing
We will try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any product which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the product, you will receive a full refund.
Service Availability
You acknowledge that interruptions in the Service and/or other events may occur that are beyond the control of Pharmaholic, and that pharmaholic shall not be responsible for any data lost while transmitting information on the Web or otherwise. While pharmaholic aims to make the Service accessible at all times it may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of pharmaholic , access to the Service may be interrupted, suspended or terminated from time to time.
Equipment, Account Management & Security
You are responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed to access and use the Service and you will be solely responsible for all charges related thereto. Pharmaholic shall not be liable for any damage to your equipment resulting from your use of the Service.
You are required to create an account in order to use the Service. This is required so we can provide you with easy access to print your Orders, view your past purchases, modify your preferences, and to ensure permissible use of the Service.
You are responsible for protecting the confidentiality of your password(s), if applicable.
Disclaimer of Warranties
You expressly agree that use of the product is at your sole risk.
Neither pharmaholic, its affiliates nor any of their respective employees will be uninterrupted or error free; nor do they make any warranty as to (1) the results that may be obtained from use of the product, or (2) the accuracy, reliability provided through the product.
The risk of loss or damage to the product is not the responsibility of Pharmaholic upon delivery of the product, although we make sure the items are very well packaged.
Customs & Import Taxes
Orders may need to clear customs in your country.
Import duties, taxes or other customs charges will be collected by the shipping company upon delivery.
We are not responsible for delays caused by the customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
Refund request is not allowed in any custom-related case, whether its additional fees imposed by customs, or stuck items at customs agency in your country.
Policy Against Advertising
our website using unsolicited email messages We require that all e-mails promoting pharmaholic.com or its products are sent only to clients who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. Not complying with this policy will cause partnership termination and/or affiliate account termination. If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email our abuse department (abuse@pharmaholic.com). We will immediately investigate all allegations made related to unsolicited messages.
Limitation of Liability
You expressly understand and agree that Pharmaholic and its subsidiaries, affiliates, officers, employees, agents, partners shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages resulting from or in connection with your use of the products purchased from Pharmaholic.
Applicable Law
By using any Pharmaholic.com, you agree that the Lebanese Law, will govern these Conditions of Use and any dispute of any sort that might arise between you and pharmaholic. PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. Check our Privacy Policy page.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at info@pharmaholic.com or visit our Contact Us page.